Frequently Asked Questions

  • Low deposit booking.

    We want you all to enjoy your cycling holiday, which in these troubled times maybe difficult. We only require a Deposit of 20% to confirm bookings with the balance payable a calendar month before the start of your hire.

     

  • Where Are Mallorca Bike Hire Located ?

    We are based in the beautiful Puerto Pollensa in the north of the Island:

    Mallorca Bike Hire

    Carrer del la Gola 22

    Puerto Pollensa 07470

    General Enquiries: +44 7460 279 744
    Booking Enquiries: +44 7759 041 090
    Spanish No: +34 682 122 790

    GPS Coordinates:  39.9044   3.0785

  • What are the ABC Measurements you require

    We require the following ABC sizes to prepare your bike to your exact measurements.

  • Delivery & Price List

    There is a small charge for deliveries which you will be advised of once we know your location. Please provide full address and ideally GPS Coordinates if possible. If you staying in Puerto Pollensa please collect from our store.

    Approx delivery & collection charges  for up to 6 Bikes

    Pollensa, Cala Sant Vicenc – £30

    Alcudia – £30

    Can Picafort, Playa de Muro – £35

    Campanet, Selva, Sa Pobla – £40

    Binisallem, Costix – £50

    Alaro, Sineu, Bunyola – £60

    Palma, Soller – £70

    Valldemosser, Deia, Andratx – £80

    Delivery times are always approximate but we’ll contact you if they differ from the arranged time.

    During peak periods (Spring & Autumn) delivery is not always possible, If you are over 20km away from Puerto Pollensa please contact us prior to booking as deliveries may not always be possible.

    If you have specific requirements, contact us as we will always try to help.

  • Collection and Delivery times

    On booking we request a approximate collection & delivery time.

    Bikes can be collected from 9am in store, delivery time is leaving Puerto Pollensa at 9am so it may take time to reach your location.

    Times are always approximate but we endeavor to make all deliveries are as near as possible to the booked time, however during busy periods deliveries may differ slightly and those outside the Pollença and Alcudia areas may have to be made after local deliveries have been completed. In all cases we’ll inform you if delivery differs greatly from the arranged time, please have your phone with you and turned on !!

    IMPORTANT…All bikes need to be returned to our store by 17.00hrs on your last day !!!

    So Please don’t leave your biggest ride until the last day, all bikes received late back will be subject to an additional fee.

    Its is VERY important you provide a contact telephone number as we will need to contact you before delivery/collection to ensure there have been no delays and you or the bikes are available.

  • What do the bikes come with ?

    Bikes come with 2x bottle cages, a small saddle bag, spare tube, tyre levers and pump.

    We have a limited number of Garmin mounts, Cafe locks and lights available to hire.

  • Do you offer Female specific bikes ?

    Yes we are one of the few hire centres in Mallorca to have Female specific bikes for hire.

  • Yellow Jersey Insurance

    Yellow Jersey Insurance 
    Specialist Holiday & Sports Insurance, Insuring both the bike and rider. Accidental & major crash damage cover, and one of the few companies that will insure you for theft. Full personal and 3rd party cover, event cover inc 312 & Ironman etc.
    Full Covid Disruption Included on ALL Policies
    Booking Procedure:
    Please follow the link above for a preferential quotation and select either Performance or Ultimate level of cover.
    Select bike as New & include the price of bike hired as below:
    Replacement Cycle Cost
    Cannondale SystemSix Dura Ace – £7800
    Cannondale SuperSix Evo Ultegra Di2  – £6300
    Cannondale SuperSix Evo Ultegra Disc  – £4300
    Cannondale Synapse Ultegra Di2  – £5500
    Cannondale Synapse Ultegra Disc  – £4000
    Cannondale Synapse 105 Disc – £2800
    Cannondale SuperSix Neo 3  – £4100
    Cannondale Synapse Neo 1  – £4000
    Cannondale Canvas Neo  – £3800
    Orbea Gain – £3800
    Orbea Orca – £2500
    Gazelle Ultimate C8+ – £3500
    Ridgeback Cyclone/Adventure – £3000
    Ridgeback Anteron – £600
  • Can you provide accidental insurance for the rental period?

    We offer an optional insurance which can be taken out for a very small competitive premium which in most cases is far less than the excess on your personal holiday insurance. This covers you for minor accidental damage to the bikes paintwork, components, wheels, tyres etc to a value of €200 . We cannot insure you against theft, total loss of the bike, major crash damage, punctures (Inner Tubes €5) or 3rd party liability. Please check your own holiday insurance policy as most of will cover you in the unfortunate event of a major accident or theft.

  • 2022 Mallorca 312 - 30th April 2022

    The 2023 Mallorca 312 Granfondo will take place on Saturday 29th April 2023.

    This is a great event which is extremely popular. With over 8000 riders demand for bikes is huge and we recommend booking your bike ASAP as we normally sell out of bikes months before the event.

    Please note we operate a minimum 3 day hire charge for bookings including 27th 28th and 29th April.

    Due to road closures on the day we are unable to collect bikes in the Alcúdia, Can Picafort & Playa de Muro areas on the day of the event, if you are located outside the Puerto Pollensa area please contact us regarding the collection of bikes as this will not be possible on the day of the event. Bikes can however be returned to our store in Puerto Pollensa.

  • 2022 IRONMAN 70.3 Mallorca - 7th May 2022 Full IRONMAN - 14th May 2022

    As a result of previous years events being disrupted by Corvid 19 demand for the 2022 events will be extremely high.

    We recommend booking your bike ASAP as even in normal years we always sell out of bikes.

    Please note we operate a minimum 3 day hire charge for bookings 6th & 7th May and 13th & 14th, May.

    Due to road closures on the day of both events we are unable to collect bikes in the Alcúdia & Playa de Muro areas on the day of the events, 10th & 16th October. Bikes in these areas will need to be returned to our store in Puerto Pollensa by 17.30hrs on the event days.

  • What are your opening hours?

    From March through to October our basic hours are 9am to 6.00pm 7 days a week. We are often all out delivering or collecting so it’s always advisable to contact us prior to visiting.

    All bikes need to be returned to our store by 17.00hrs on your last day, collection from your accommodation will therefore be before this at a time agreed on delivery.

     

  • What happens if I have a Mechanical issue or puncture while out riding?

    All bikes come with a small saddle bag, spare tube, tyre levers and pump so you will be able to fix the puncture and get on your way. If you experience any other mechanical issues while out riding just contact us and we will do our best to rectify the situation. If additional tubes are required we charge €8 per tube.

    We can highly recommend Mallorca Bicycle Rescue for breakdown cover –

    mallorcacycleshuttle.co.uk

     

  • Are the brakes set up UK or continental style ?

    All our brakes are set up UK style i.e. rear brake on the left lever.

  • Do your bikes come with pedals?

    Most customers like to bring their own pedals and shoes, we will obviously ensure that these are fitted correctly to your bike when we hand it over. We do have stock of most types of pedals, Shimano SPD-SL, SPD – MTB, Look Keo & Delta, Speedplay, Flats or with toe clips.

    If you require pedals adding to the bikes, add this information into the comments box when ordering or contact us with your name and email address and we will provide pedals for you. (Note there is a small additional charge to hire pedals).

  • Do You Have Power Meters Available For Hire ?

     

    Garmin Vector 3S Pedals – We now have the Latest Garmin Vector 3S available. These pedals can be added as a accessories when placing your booking. Please Note you will require shoes fitted with Keo style cleats.

  • Can we provide energy nutrition, maps, Bottles & Co2 canisters?

    Yes If you’re traveling with hand luggage only it’s difficult to bring gels etc with you. We al Bottles, Co2 canisters and a huge array of nutrition from Torq, SIS & Clif Bar. We also have available to purchase a laminated high quality map with nice quiet roads and routes highlighted.

  • What do I do if the bike I'm interested in is not showing available on the site?

    It generally means all those models are hired out, however if you contact us we maybe able to find you the same or similar bike for part or the whole of your visit.

  • Like the bike you've hired! Would you like to purchase a new one or a used hire bike?

    Please contact us as you can include your Hire cost towards the purchase of a new bike from our U.K. Store Langsett Cycles in Sheffield. We often sell a number of Ex-Hire bikes at the end of the season at vastly reduced prices, contract us with the model and size your interested in.

  • Do I need a helmet or lights while riding in Mallorca ?

    By law you are required to wear a helmet while cycling in Mallorca. For hygiene reasons we suggest all customers use their own helmet but we have a number of helmets available for hire from €5

    It is not a legal requirement to use lights unless you are obviously cycling during darkness in which case it is. We do advise customers to also remove sunglasses whilst in the tunnels !!

  • Rider Planner - Popular Routes via Strava & Ride With GPS

    We have various rides stating and ending from our location in Puerto Pollensa. These rides take you on nice quiet roads that often only the locals know about and range from steady local coffee rides to full day rides across the island.  Please follow our Strava account or use the following link and sign up & follow Mallorca Bike Hire for turn by turn routes via Ride by GPS, suitable for Garmin and all  GPX, TCX, FIT, or KML compatible devices.

    https://www.strava.com

    https://ridewithgps.com/users/2059931

  • Popular Cycling destinations around the north of the Island

    Sitting in the foothills of the Tramuntana mountains in the north of Mallorca, the areas around Puerto Pollensa/Alcudia boast a wide variety of climbs through the mountains as well as plenty of flat roads along the coast and undulating country routes to enjoy.  Here are a few for the most popular destinations.

    Sa Calobra – is probably the most famous climb on the island. A road to nowhere except for a small beach and a few cafes the 9.5km climb has an average gradient of 7% with an amazing array of  around 26 hairpin bends including the 270° bend just before the summit. Fancy a challenge, Sir Bradley Wiggins holds the fastest time unofficial of 22.30 for the climb, what will your time be ?

    Col de Soller – Again located in the rugged north of the island, in the Serra de Tramuntana mountain range this is a mountain pass with a North (Dark) and south (Sunny) side. The North climb leaves the town of Soller and ascends at a nice steady gradient of 6% for 7.3km, there’s plenty of hairpin bends, I counted 30 but its easy to loose count. The South climb This is the slightly easier side up to the summit of Coll de Sóller at 4.9km with an average of 5% and again plenty of hairpin bends, but its also the side more exposed to the sun.

    Puig Major from Soller – This is the longest climb in Mallorca at 13.7km and average of 6% it also takes you to the highest point on the island. The other much easier direction being from Lluc. The Monnaber tunnel marks the end of the climb from both directions and is always a welcome sight.

     Cap de Formentor – The classic 1st ride for morning arrivals or a recovery day ride. The Cap Formentor takes in the climb out to the most easterly point of the Island. The climb is an out and back route over 17.6km with an average gradient of 1.5% (but don’t let that fool you) it is one of the most popular climbs on the island for cyclists due to its undulating gradients, incredible views and technical descents throughout the climb. If one road can sum up cycling in Mallorca this is the one.

    Petra – Another recovery day ride is a trip to Petra and its cafe lined square full of caffeine and calorie hungry cyclists. Reached by a mixture of flat and undulating quiet country roads full of blossoms and wild flowers. Nearby is the town of Sineu which has an outdoor velodrome which is open to the public.

  • Is there a group ride or guide available ?

    There’s often a group ride that departs most mornings from café Vitho or Tolo’s restaurant, but for something more structured or a personal guide, please contact our friends at:

    Mallorca Cycling Tours at www.mallorcacyclingtours.com/contact-us 

    Ottilie Quince at www.oqservicecourse.com 

    Legro’s training Camps www.legrostrainingcamp.com

    Obviously always mentioned that Mallorca Bike Hire referred you !!

  • Recommended Accommodation & Restaurant - Torre Playa, Puerto Pollensa

    If you are looking for a cycle friendly hotel with superb restaurant please check out our friends at Torre Playa.

    Ideally located its just a 5 minute walk from our store & 100 meters from the center of Puerto de Pollensa, the hotel and restarant are opposite the the beach so the best views and sunsets in the Port are guaranteed.

    This comfortable complex, with 21 apartments with 1 and 2 bedrooms and studios, has a secure facility for bike storage and a fantastic restaurant to replace those burnt calories.

    Book direct with the owners for the best preferential prices and don’t forget to mention the recommendation from Mallorca Bike Hire !!

  • Airport Transfers & Taxis

    If you require an airport transfer or Taxi please contact Antonio or Juan and mention Mallorca Bike Hire for a preferential, reliable service.

    Antonio: +34 696 205 077

    Juan: +34 620 922 737  –  taxi54juan@gmail.com