Frequently Asked Questions
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20% Low deposit booking.
Booking & Payment Information
To confirm your booking, we require a 20% deposit. The remaining balance will be due approximately 8 weeks before the start of your hire. -
Where Are Mallorca Bike Hire Located ?
We are based in the beautiful Puerto Pollensa in the North of the Island:
Mallorca Bike Hire/La Bicicleta Sports Bar
Carrer de Temple Fielding 10
Puerto Pollensa 07470
General Enquiries: +44 7460 279 744
Booking Enquiries: +44 7759 041 090
Spanish No: +34 682 122 790GPS Coordinates: 39.9031, 3.0796
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Are You Open All Year Round ?
Booking Availability
Yes we are open for bookings all year round. However, during the winter months (from mid-November to mid-February), the store is open by appointment only for pre booked bikes of 3 days or more.
To place your booking, please use our website, and we will get in touch with you to arrange collection or delivery.
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What are the ABC Measurements you require
We require the following ABC sizes to prepare your bike to your exact measurements.
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Delivery & Price List
Delivery Information
Please note that a small delivery charge applies, which we will confirm once we know your location.
Kindly provide your full address—and GPS coordinates if possible—for accurate pricing.
If you are staying in Puerto Pollensa, we kindly ask that you collect your order from our store.Bike Hire & Delivery Terms
For bike rentals including delivery, we require a minimum 3-day hire, or a 4-day minimum for deliveries beyond 30km from our base in Puerto Pollensa.
All bikes must be returned to our store by 17:00 hrs on the final day of hire. Your collection time will be scheduled accordingly—please plan your rides with this in mind, and avoid scheduling your longest ride on the last day!Important Notice – Accidental Damage Insurance
Please note that, as it is difficult to fully inspect bikes at roadside locations, Accidental Damage Insurance is compulsory for all delivered bikes.
This charge will be automatically added to your booking along with the delivery fee.
For further details or any inquiries, please don’t hesitate to contact us.Approximate delivery & collection charges for up to 6 Bikes
Pollensa Town, Cala Sant Vicenc – £35 (Villas £40)
Alcudia – £40
Can Picafort, Playa de Muro – £45
Campanet, Selva, Sa Pobla – £50
(Delivery areas below are all minimum 4 day hire rate)
Binisallem, Costix – £65
Alaro, Sineu, Bunyola – £75
Palma, Soller – £95
Valldemosser, Deia, Andratx, Cala D’or – £100
Delivery Times & Availability
Please note that delivery times are always approximate, and we will contact you if there are any changes to the scheduled time.During peak periods (Spring & Autumn), delivery may not always be available. If you are located more than 30km from Puerto Pollensa, we kindly ask that you contact us prior to booking to confirm availability, as deliveries may not always be feasible.
If you have specific requirements, contact us as we will always try to help.
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Collection and Delivery times
Booking & Delivery Information
When you book, we request an approximate collection and delivery time.
Collection from Store: Bikes can be collected from 9:00 AM at our store.
Delivery Time: Deliveries from Puerto Pollensa generally leave around 9:00–9:30 AM, so please allow some time for travel to your location.
Important: All bikes must be returned to our store by 17:00 hrs on the last day with NO EXCEPTIONS!!!. Your collection time will be scheduled accordingly, so please don’t plan your longest ride for the final day! Late returns will incur an additional fee.
While delivery times are always approximate, we aim to make all deliveries as close as possible to the booked time. However, during busy periods, deliveries may vary slightly. For locations outside Pollença and Alcudia, deliveries may be made after local deliveries are completed.
In all cases, we will contact you if there are significant changes to the scheduled delivery time, so please keep your phone on and with you.
IMPORTANT: We require a contact number to reach you before delivery or collection to ensure there are no delays and that both you and the bikes are available.
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What do the bikes come with ?
Bikes come with 2x bottle cages, a small saddle bag, spare tube, tyre levers, multi tool and pump.
We have a limited number of Garmin/Wahoo mounts & Cafe locks for to hire.
We have C02 canisters available to purchase.
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Do you offer Female specific bikes ?
Yes we are one of the few hire centres in Mallorca to have Female specific bikes for hire.
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Yellow Jersey Insurance
Yellow Jersey Insurancehttps://www.yellowjersey.co.uk/?ref=mallorcabikehire
Specialist Holiday & Sports Insurance
We offer specialist holiday and sports insurance that covers both the bike and rider, including:Accidental & major crash damage
Theft protection (one of the few providers offering this)
Full personal and 3rd party cover
Event cover, including events like Ironman and 312
Full COVID-19 disruption coverage, included on all policies
Booking Procedure:
To receive a preferential quote, please follow the link above. Select either the Performance or Ultimate level of cover, then choose the bike as New and include the price of the bike hired (as listed below).Replacement Cycle CostScott Foil – £6500Cannondale SuperSix Evo 2 Ultegra Di2 – £6300Cannondale SuperSix Evo 105 Di2 – £4300Cannondale SuperSix Evo Ultegra Disc – £4000Cannondale Synapse Ultegra Di2 – £5800Cannondale Synapse Ultegra Disc – £4000Cannondale Synapse Carbon 2 RL – £4000Cannondale Synapse 105 Disc – £3200Cannondale SuperSix Neo 3 – £4100Cannondale Synapse Neo 1 – £4000Cannondale Canvas Neo – £3800Cannondale Adventure Neo – £3000Scott Solace eRide 20 – £7300Scott Addict SE/20 ultegra – £4800Scott Addict 20/105 Di2 – £3200Scott Addict eRide 20/30 – £4600Scott Addict Gravel 10 – £4600Liv Langma Advanced Pro 0 – £6500Liv Avail Advanced 1 – £3800Orbea Orca – £2500Gazelle Ultimate C8+ – £3500Ridgeback Anteron – £600- Can you provide accidental damage insurance for the rental period?
Optional Accidental Insurance
We offer an optional accidental damage insurance for a very small, competitive premium—often much lower than the excess on your personal holiday insurance. This coverage protects against minor accidental damage to the bike’s paintwork, components, wheels, tyres, and more.This insurance does not cover theft, total loss, major crash damage, punctures, or 3rd party liability.
We recommend checking your own holiday insurance policy, as most policies may not always cover you for major accidents or theft on rental equipment.
Please note: as it is difficult to fully inspect bikes at roadside locations, Accidental Damage Insurance is compulsory for all delivered bikes.
This charge will be automatically added to your booking along with the delivery fee.- 2025 Mallorca 312 - 26th April 2025
The 2025 Mallorca 312 Granfondo will take place on Saturday 26th April 2025.
This is a great event which is extremely popular. With over 8000 riders demand for bikes is huge and we recommend booking your bike ASAP as we normally sell out of bikes months before the event.
Please note we operate a minimum 3 day hire charge for bookings during peak periods.
Due to road closures on the day we are unable to collect bikes in the Alcúdia, Can Picafort & Playa de Muro areas on the day of the event, if you are located outside the Puerto Pollensa area please contact us regarding the collection of bikes as this will not be possible on the day of the event. Bikes can however be returned to our store in Puerto Pollensa.
- 2025 IRONMAN 70.3 Mallorca - 10th May 2025
Demand for this event is always extremely high, we recommend booking your bike ASAP as most years we generally sell out of bikes.
Please note we operate a minimum 3 day hire charge for bookings during peak periods.
Due to road closures on the day of the event we are unable to collect bikes in the Alcúdia & Playa de Muro areas on the day. Bikes in these areas will need to be returned to our store in Puerto Pollensa by 17.00hrs if your returning on the 10th.
- What are your opening hours?
During peak periods of Spring and Autumn our basic opening hours are 9am to 18.00pm 7 days a week, we don’t close for lunch/siesta.
From June through to end of August we try our best to close at 17.00 so please check with us if your coming after this time.
All bikes need to be returned to our store by 17.00hrs on your last day, collection from your accommodation will therefore be before this at a time agreed on delivery.
Please note during the winter months from mid November until mid February we only open the store by appointment only for bookings of 3 days or more.
- What happens if I have a Mechanical issue or puncture while out riding?
All bikes come with a small saddle bag including a spare tube, tyre levers, multi tool and pump so you will be able to fix the puncture and get on your way.
If you experience any other mechanical issues while out riding which you’re unable to fix contact us on the emergency number shown on the bike and we’ll do our best to rectify the situation. Please note we don’t come out to fix punctures or flat ebike or Di2 batteries !!
For complete piece of mind we can highly recommend our friends at Mallorca Bicycle Rescue for breakdown cover & recovery – mallorcacycleshuttle.co.uk
- Are the brakes set up UK or continental style ?
Most of our brakes are set up UK style i.e. Rear Brake on the Left Lever, however we have an increasing number of bikes with Continental brake set up, these are shown on our website as EU Brakes.
- Do your bikes come with pedals?
Pedals & Shoes
Many of our customers prefer to bring their own pedals and shoes, and we will ensure they are correctly fitted to your bike when we hand it over.We also carry a selection of pedals in stock, including:
Shimano SPD-SL
Shimano SPD (MTB)
Look Keo
Speedplay
Flats or with toe clips
Additionally, we offer Garmin Rally Power Pedals.
If you require pedals for your bike, please include this request in the comments box when ordering, or contact us with your name and email address, and we’ll arrange pedals for you. (Please note, there is a small additional charge for pedal hire).
- Do You Have Power Meters Available For Hire ?
Garmin Rally RK100 Pedals – We now have the Latest Garmin Rally RK100 available. These pedals can be added as a accessories when placing your booking. Please Note you will need to specify Shimano SL or Look Keo fitting.
- Can we provide energy nutrition, maps, Bottles & Co2 canisters?
Yes If you’re traveling with hand luggage only it’s difficult to bring gels etc with you. We al Bottles, Co2 canisters and a huge array of nutrition from Torq, SIS & Clif Bar and Mega Rae Bar. We also have available to purchase a laminated high quality map with nice quiet roads and routes highlighted.
- What do I do if the bike I'm interested in is not showing available on the site?
It generally means all those models are hired out, however if you email us we maybe able to find you the same or similar bike for part or the whole of your visit.
- Like the bike you've hired! Would you like to purchase a new one or a used hire bike?
We sell a number of Ex-Hire bikes at the end of the season at vastly reduced prices, please contact us with the model and size your interested in.
- Do I need a helmet or lights while riding in Mallorca ?
By law you are required to wear a helmet while cycling in Mallorca. For hygiene reasons we suggest all customers use their own helmet but we have a number of helmets available for hire from €5
It is not a legal requirement to use lights unless you are obviously cycling during darkness in which case it is. We do advise customers to also remove sunglasses whilst in the tunnels !!
- Rider Planner - Popular Routes via Strava & Ride With GPS
We have various rides stating and ending from our location in Puerto Pollensa. These rides take you on nice quiet roads that often only the locals know about and range from steady local coffee rides to full day rides across the island. Please follow our Strava account or use the following link and sign up & follow Mallorca Bike Hire for turn by turn routes via Ride by GPS, suitable for Garmin and all GPX, TCX, FIT, or KML compatible devices.
- Popular Cycling destinations around the north of the Island
Sitting in the foothills of the Tramuntana mountains in the north of Mallorca, the areas around Puerto Pollensa/Alcudia boast a wide variety of climbs through the mountains as well as plenty of flat roads along the coast and undulating country routes to enjoy. Here are a few for the most popular destinations.
Sa Calobra – is probably the most famous climb on the island. A road to nowhere except for a small beach and a few cafes the 9.5km climb has an average gradient of 7% with an amazing array of around 26 hairpin bends including the 270° bend just before the summit. Fancy a challenge, Sir Bradley Wiggins holds the fastest time unofficial of 22.30 for the climb, what will your time be ?
Col de Soller – Again located in the rugged north of the island, in the Serra de Tramuntana mountain range this is a mountain pass with a North (Dark) and south (Sunny) side. The North climb leaves the town of Soller and ascends at a nice steady gradient of 6% for 7.3km, there’s plenty of hairpin bends, I counted 30 but its easy to loose count. The South climb This is the slightly easier side up to the summit of Coll de Sóller at 4.9km with an average of 5% and again plenty of hairpin bends, but its also the side more exposed to the sun.
Puig Major from Soller – This is the longest climb in Mallorca at 13.7km and average of 6% it also takes you to the highest point on the island. The other much easier direction being from Lluc. The Monnaber tunnel marks the end of the climb from both directions and is always a welcome sight.
Cap de Formentor – The classic 1st ride for morning arrivals or a recovery day ride. The Cap Formentor takes in the climb out to the most easterly point of the Island. The climb is an out and back route over 17.6km with an average gradient of 1.5% (but don’t let that fool you) it is one of the most popular climbs on the island for cyclists due to its undulating gradients, incredible views and technical descents throughout the climb. If one road can sum up cycling in Mallorca this is the one.
Petra – Another recovery day ride is a trip to Petra and its cafe lined square full of caffeine and calorie hungry cyclists. Reached by a mixture of flat and undulating quiet country roads full of blossoms and wild flowers. Nearby is the town of Sineu which has an outdoor velodrome which is open to the public.
- Airport Transfers & Taxis
If you require an airport transfer or Taxi please contact our friends at Transfers Luxury Mallorca and mention Mallorca Bike Hire for a preferential, reliable service.
Transfers Luxury Mallorca: +34 695 680 784
Email: info@transfersluxurymallorca.com
Web: www.transfersluxurymallorca.comOr Try alternatives
Antonio: +34 696 205 077
Juan: +34 620 922 737 – taxi54juan@gmail.com- Is there a guide available ?
Unfortunatly we are generally too busy to get out on the bike with you but for something more structured or a personal guide please contact our friends at:
Ottilie Quince at www.oqservicecourse.com
Mallorca Cycling Tours at www.mallorcacyclingtours.com/contact-us
Legro’s training Camps www.legrostrainingcamp.com
Obviously always mentioned that Mallorca Bike Hire referred you !!
- Recommended Accommodation & Restaurant - Torre Playa, Puerto Pollensa
If you are looking for a cycle friendly hotel with superb restaurant please check out our friends at Torre Playa.
Ideally located its just a 5 minute walk from our store & 100 meters from the center of Puerto de Pollensa, the hotel and restarant are opposite the the beach so the best views and sunsets in the Port are guaranteed.
This comfortable complex, with 21 apartments with 1 and 2 bedrooms and studios, has a secure facility for bike storage and a fantastic restaurant to replace those burnt calories.
Book direct with the owners for the best preferential prices and don’t forget to mention the recommendation from Mallorca Bike Hire !!
- Can you provide accidental damage insurance for the rental period?